Blog

November 19, 2015

Your GPS to preneed funeral and advance cemetery sales

Preneed funeral and advance cemetery sales are important to many businesses, but how do you know whether your sales program is taking you where you want to go?  The average funeral home can measure its preneed effectiveness by reviewing the 5 ratios Dan discusses in the November ICCFA magazine. Dan also presents 3 metrics for cemeteries.
November 16, 2015

They’re Here to Stay…Price shoppers

Do you feel attacked by price shopper calls?  In the Finance 101 column for the November issue of The Director, Dan  explains why Price shoppers present an excellent opportunity to educate people about their options when planning a funeral and to show how your firm rises above the lower-priced others. They are here to stay – Finance 101 – November 2015
November 16, 2015

A Road Map for Strategic Planning

Strategic Planning for most funeral directors is akin to dieting. Funeral home owners and managers know they should plan for the health of their business, but most get caught up in serving families again before they can finish the assignment. Then, halfway through the year during an April lull in calls, those unfinished plans hit them, and most just shrug their shoulders and promise themselves they’ll complete them next year. Now you know why I cannot stay on a diet and why you are not effective in strategic planning. Allow me to explain my view of what strategic planning is. Strategic planning follows a one-year-or-longer road map (you wouldn’t start a cross-country drive without planning the route). In reality, you start the process by determining where you are and where you want to finish, assessing the risks and threats, as […]
November 3, 2015

Best Practices: Accounts Payable — Accountability for November 2015

Are you are bogged down by the busywork of tracking bills and payments? Have you found yourself being in a less-than-ideal relationship with your vendors and suppliers? Then there’s a chance your accounts payable are out-of-control.  In this issue of Accountability, Diane describes ways to evaluate your processes and clean up your accounts payable.
November 3, 2015

Wait, does this affect me? – Front Office News for November 2015

Recently President Obama proposed several changes to the employment law and in specific circumstances signed an executive order to have these rules apply to federal workers.  Over the past several months our clients have been reaching out asking for clarification and we thought it was important to share some of these questions and our responses.
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