December 13, 2017
Published by 
Dan Isard on December 13, 2017
Dan Isard on December 13, 2017Dear Cemetery Impossible, I have been offered land at a very attractive price and I think it can be converted to a cemetery. The property is already zoned so that a cemetery is an acceptable use. There are two other cemeteries about 10 miles away from this site. I am a long-time reader of this magazine even though I do not currently own or work in a cemetery. I have been around funeral service a long time, working as a casket salesman. A popular country and western music star heard of my plans and told me he will buy a family mausoleum if I do this. Will that bring in more business? I am ready to invest all I have. What am I missing? Wishing on a C&W Star Dear Wishing, First, what you’re missing is all the things […]
December 13, 2017
Published by Dan Isard on December 13, 2017
Dan Isard on December 13, 2017I am fascinated by the continued upsurge in the pet deathcare segment of our profession. Consumers not only have embraced offerings to memorialize their beloved companions, but also have hosted celebrations of life similar to those held for the loss of a human loved one. Pet deathcare providers are expanding their reach in large metro markets and small towns across the United States. Now everyone in America has the opportunity to honor their non-human loved ones. As anyone associated with our profession knows, we are experiencing shifts in consumer behavior that directly impact our businesses. The exodus from burial to cremation as the leading choice of disposition after death has created challenges for providers both economically and from a service perspective. However, keep in mind that one constant will remain: When you lose someone you love, whether human or an animal, […]
December 5, 2017
Published by Dan Isard on December 5, 2017
Dan Isard on December 5, 2017A Cautionary Tale Tax planning is legal. Tax fraud is not. Dear Dan, I’ve read your articles my entire professional career. I’m writing now in hopes that you can help me. I used to think tax planning was easy. If I had a good year, I didn’t open envelopes with payments in them for the last two weeks of the year and paid all of my expenses. Therefore, by December 31, revenue was down and expenses were up. I would then deposit the payments in early January so they’d be next year’s problem. If the following year was good, I stopped opening envelopes the first week of December and paid all bills. When I started this planning process about seven years ago, it seemed like a smart idea. Unfortunately, we’ve grown. Now I don’t open envelopes any time after September! […]
November 15, 2017
Published by 
Stephanie Ramsey on November 15, 2017
Stephanie Ramsey on November 15, 2017The last year and a half presented a series of ups and downs for funeral service owners and managers dealing with employee compensation costs. The on-again, off-again saga of the revised Department of Labor (DOL) overtime rules which were supposed to be implemented on December 1st, 2016 has confused and frustrated business owners in every industry. However, the funeral industry is particularly impacted by any proposed change to the overtime rules or the reclassification of the exempt categories due to the nature of services provided. Frequently, first-calls occur outside the normal business hours of 8 AM – 5 PM, as do visitation hours. Let’s not forget the families who want to hold chapel or memorial services on weekends to accommodate more family participation. The Trump administration proposed rewriting the overtime rules in court on June 30, 2017. The U.S Department […]
November 15, 2017
Published by Dan Isard on November 15, 2017
Dan Isard on November 15, 2017In the funeral business, change happens slower than snails traveling though peanut butter. In fact, many of our colleagues still operate in 20th century mode as they refuse to use technology, still employ arcane operating practices and even still advertise in the Yellow Pages. Is it that the deathcare environment is not conducive to creativity and there is no talent for innovation? Or are we simply just stubborn and resistant to change? Not much has changed in the funeral profession and supporting industry. There are new gadgets, upgraded buildings and vehicles and such, but the basic functionality of the business remains. Funeral directors care for the dead, with a final disposition of either burial or cremation. What does it take to be innovative and creative enough to come up with new ideas? I suppose there are people among our ranks […]