March 20, 2023
Published by 
John McQueen on March 20, 2023
John McQueen on March 20, 2023Learn How to Attract the Right Help & Retain the Staff You Have Drive down Main Street in almost any town throughout the United States and a common sight are signs that consist of two words: “Help Wanted” or “We’re Hiring”. Based on a 2022 funeral industry survey and report, between 2020 and 2030, the U.S. Total Employment Growth Rate is expected to be 7.7%. Of course, the report also shared that the growth rate in the funeral profession is going to be a dismal 4.0%. So how does this compare to other trades in the service industry? According to the Employment Projections by Projections Managing Partnership, bartenders are expected to increase 32.5% and barbers will increase 17.5% during the same period. In addition, dental hygienists will increase 11.2%, EMTs and paramedics by 10.9%, and electricians by 9.1%. What does […]
February 23, 2023
Published by John McQueen on February 23, 2023
John McQueen on February 23, 2023To keep up with change, we don’t need to change cars, we simply need to shift gears. For some, it wasn’t long ago, while for others it’s been decades, but all of us graduated from funeral service school and are licensed to tend to the needs of the dead and those left behind. Disposition of the deceased is the part that makes us funeral directors but caring for our communities is the ingredient necessary to turn the local undertaker into the true funeral professional. Yet for some, the community aspect is the troublesome part. In this age of technology and instant everything, we often lack connectivity to our communities. Many no longer see the need to belong to civic and social organizations because we stay “connected” through social media. The nightly news will soon follow the daily newspaper as the […]
December 19, 2022
Published by John McQueen on December 19, 2022
John McQueen on December 19, 2022To Avoid Some ‘Ruff’ Times, Follow the 4 Ps of Pet Loss We have all heard of the many inspiring rags to riches stories from Dolly Parton to Halle Berry, Ed Sheeran, Leonardo DiCaprio, Oprah Winfrey, and so many others. Of course, these are just the high-profile stories of the now rich and famous, but the world has so many others who have achieved great success from less than humble beginnings. But this is a different kind of story. This is a “Wags to Riches” story and it’s just waiting for you to finish writing the ending. However, like rags to riches, the development of a pet cremation and/or pet burial business can see some “ruff” times, especially in the early years. Therefore, to be successful, it is crucial that you follow the “4 Ps” of pet loss: Purpose, Planning, […]
November 21, 2022
Published by John McQueen on November 21, 2022
John McQueen on November 21, 2022Ask the Right Questions, Get the Right Answers Most of us might be familiar with this verse from the Bible: “Ask, and it shall be given you; seek, and ye shall find; knock, and it shall be opened unto you.” Matthew 7:7 (KJV). The passage suggests that God will give whatever is needed to those who have the faith to ask for it. The same often holds true when it comes to helping cremation families. If you desire more than just a direct cremation, you must ask. The ask comes in the form of questions. You also must seek the answers you are looking for from your client. Only through exploration with conversation starters can you obtain the necessary knowledge to enlighten the family to additional offerings. Finally, you must knock if you want the door to be opened. In […]
October 24, 2022
Published by John McQueen on October 24, 2022
John McQueen on October 24, 2022The best thing I’m doing right now is evangelizing the value of the funeral, and not just to the outside world but to those in our profession as well. Granted, evangelism is typically used in terms of spreading the Christian Gospel, but it can also mean “a zealous advocacy for a cause” or “to talk about how good you think something is.” I believe now is a great time to be in funeral service. In fact, the services we provide are needed more today than ever before. We often hear individuals in funeral service refer to their chosen profession as a calling, much like someone’s calling into the ministry. In fact, many directors say they “minister” to the families they serve. Therefore, if the work of a funeral director is a calling, then I am proud to be a “‘funeral […]