Nicole Vullo

October 30, 2024

Adapting Your Funeral Business to Meet the Modern Consumer: Key Marketing Trends

In today’s fast-paced, digital world, businesses across industries must adapt to stay competitive, and funeral service providers are no exception. With changing consumer behavior, it’s clear that clients are not going back to traditional ways. The shift in consumer preferences means business owners must meet their clients where they are. Those that don’t adapt will lose out. Fortunately, there are modern marketing strategies that can help funeral businesses stay relevant and competitive. Personalized Marketing Consumers expect personalized interactions. For funeral service providers, this means creating tailored services and communications that resonate during difficult times. Use segmented email campaigns to address specific client needs, and customize content that speaks directly to various audiences, such as families experiencing recent loss or those planning for the future. Search Engine Optimization (SEO) SEO remains critical for visibility. Optimize your website for local searches and […]
September 27, 2024

Nothing Changes If Nothing Changes

Diligent business owners must adapt to meet their clients where they are because it’s clear consumers aren’t going back. I first stumbled onto the phrase “nothing changes if nothing changes” while scrolling through Instagram in May 2023. As an older millennial, Instagram is where I get most of my daily laughs and content, as opposed to TikTok. (Boy, do I feel old saying that TikTok is too young for me… but I digress.) When I first saw the saying, my immediate response was, “Well, obviously!” Little did I know at the time, however, that this would become my personal mantra the following month as I began a new lifestyle journey after deciding to finally get into shape. (If anyone needs Pilates studio recommendations or suggestions on plant based protein powders, I’m your girl!) After first reading the expression, it might […]
August 29, 2024

Why Prearrange? The Most Compelling Reasons for Your Client Families

Written by Danielle Burmeister, Homesteaders Marketing Communications Manager A few years ago, I met a woman who had buried two husbands. The first died unexpectedly at a tragically young age, the second after a long, hard and well-fought battle with cancer. Kate bore the unmistakable signs of grief – strength and perseverance coupled with the quiet certainty that life is very, very precious. As you might imagine, her first husband passed away without making any plans for his funeral arrangements. At his age, there was no reason to think he needed to talk with his wife about how he wanted to be remembered, where he wanted to be laid to rest or even where he kept their important documents and financial information. When he died, Kate was left with a mountain of decisions to make, a funeral to arrange and […]
July 30, 2024

What’s with the Dirty Carpet and Stale Donuts?

Three Things You Can Do Right Now to Future Proof Your Business According to a recent article published by the University of Kansas School of Education & Human Sciences1, the U.S. education system “has been struggling to keep up with other countries in terms of educational performance … The consequences of this educational gap are far-reaching … The USA is now the worst-educated workforce in the industrialized world.” Based on the results of our 2024 Funeral & Cemetery Consumer Behavior Study (FCCBS) , the U.S. funeral and cemetery profession may just be in a similar position when it comes to educating consumers about both its products and services … and itself. And that’s not all. Other data from recent studies highlight another key challenge facing the funeral and cemetery industry: an impending avalanche of customers who live their lives online […]
June 27, 2024

Why Your Pre-need Program Isn’t All It Could Be… And What You Can Do to Change It

Written by Wanda Sizemore, Homesteaders Director-Training & Development I have been fortunate to work in many funeral homes throughout my career, from all across the country. I have found that the differences between these businesses are significant, but in a lot of ways all funeral homes are alike: We are all here to serve families when they need us most, and that is true no matter what your role is in the funeral home. Like many of you, I came to the profession through personal tragedy after the unexpected loss of my mother and brother-in-law. In the days that followed, my family was understandably overwhelmed with grief and stress. When it became clear my boss at the time was not able to offer me the time and space I needed to process these catastrophic losses, I left my employer and […]
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