Scenario: David Sully has a thriving funeral business in the southern United States comprised of three locations serving more than 700 families. Recently he decided to create a multidenominational funeral home as well as building his own cemetery, crematory and pet cremation business. Given the success of his existing businesses, the current staff did not have the capacity to take on the added responsibilities that would be associated with the new development. Further, they did not have experience in the cemetery, crematory and pet crematory segments. As part of his expansion plans, David anticipated that he would be locating and hiring an entirely new staff to handle the new business enterprise. He carefully thought about the various positions and interviewed cemetery, crematory and pet crematory owners to understand the number of employees and the positions that he would need to […]