Doug Gober

One of the great debates in funeral service today is whether you should display your merchandise or offer a digital catalog for your client families to look at. We asked Doug Gober to provide insight and guidance on this important topic. Question: Should I display my casket, vault or urn merchandise in my funeral home or just have a digital catalog? Doug Gober: The key elements to this question are information and control. Ask yourself the following: how does the consumer access information? For today’s consumer, it is mostly online. However, is that the best methodology for a consumer to purchase an unfamiliar product combined with an unfriendly state of mind? Most product purchases made today that are infrequent, higher priced purchases that are not routine are usually done in a positive state of mind. As funeral home owners and […]

We want to continue to provide you with insight and guidance on Pricing. For this month’s column, we spoke with Doug Gober again as he answers more popular pricing questions. Continue reading below as we provide information on competitor pricing. Question: Should I set my prices lower than my competitors to gain market share? Doug Gober: The critical factor when determining your pricing should be how you want to be seen in the marketplace. Since the funeral and cemetery market is segmented, it is a challenge to be all things to all people. It would be in your best interest to focus only on your business and define who you want to be in the marketplace rather than what your competitors are doing. This idea of determining your position is certainly more important than seeing what your competitors in the market […]

Selling your funeral home or cemetery business continues to be a one of the hottest topics with our readers and the profession. We were recently asked about the timeline for selling your business by the end of the year. Doug Gober provides his insights on this important question. Question: I am ready to retire and want to have my business sold by December 31,2021. Am I too late? What do I need to do to have this done by the end of the year? Doug Gober: The short answer is no. You are not too late. However, there are many qualification statements that need to be considered to make your transition happen. First, you must be prepared to focus on the task at hand. There are so many small elements of a transition; whether big or small, that can become […]

Business Financing Services is one of our service areas that we are always asked for insight and guidance on. For this month’s column, we answer a very common question related to succession planning and financing. Continue reading below as Doug Gober, Partner provides some insights. Question: I am ready to sell my business to my son. How can he  secure the financing necessary to buy my business? Doug Gober: Many potential business owners who need to transition their businesses are convinced that either their children or key person can’t secure the financing necessary to transition the business to them. With the sellers help and understanding of the process, the lending is available for the next generation of independent business owners. On a regular basis, we are assisting in securing financing which allows for independent funeral service to continue. The idea that […]