Dan Isard

February 27, 2020

Dan’s Digital Director Series: Marketing with ROI

In our next Dan’s Digital Director segment, we touch on the importance of marketing with ROI. Learn how important your brand is, so you are receiving ROI and not LOI — Loss on investment. Watch the video below for strategic tips to achieve a return on your investment in your marketing and advertising strategies.
February 26, 2020

Step 3: The Online Marketing and Service World

Six marketing dimensions to implement now. Last month, I provided to readers the vision to understand key points of marketing and advertising and made reference to some matters the online world addresses. Normally, for an article dealing with technical points, I would do it slowly, giving some basics and then moving to more complicated matters. Unfortunately, we do not have time to go slowly! So, let’s deep-dive into the topic, and keep your eyes open. Following are six key points to implement now or you will miss the proverbial boat. Remember, your competitor is reading this column, too! The funeral service online world is used for communication, marketing, education and service. Have Your Own Website  There are some 19,000 funeral homes in the country, some 14,000 of which are privately owned. I would estimate that about 10,000 of those privately […]
February 20, 2020

Step 2: Marketing With ROI

If you look at marketing and advertising as expenses, you won’t expect a return on your investment and therefore won’t get one. Promoting your services to families has never been more critical. Marketing is the word we use to talk about the subject, but we must understand its definition to confirm that what we do will have the desired outcome. The definition I like to use is, “the act a business takes to promote its services and merchandise.” By deconstructing this definition, we can make sure we’re doing the best job of marketing the business. Many think advertising and marketing are the same. They are not. Marketing is a larger process that includes advertising. Marketing is global communication about your services and products. It includes but is not limited to public relations, publishing, and promoting related third parties and services […]
February 13, 2020

Dan’s Digital Director Series: Pricing

In this first segment of Dan’s Digital Director series, learn how to adopt mathematical courage from our own Dan Isard. See how you may be going about your pricing the complete wrong way, and determine how you can get back on the right track.
February 10, 2020

Serving the Living

A funeral home is as much about serving families as it is service to the dead. How aftercare and outreach programs can bring you the best results. I have seen many efforts put forth in this profession to influence patronage within a market. Nothing is perfect; there is no magic bullet to marketing. It’s when you try hard not to market and instead adopt a true sense of altruism that you get the best results. That’s what aftercare and outreach do. First, let me establish a universal definition: Aftercare and outreach are the efforts a funeral home makes to help surviving family and community members adjust to the loss of a loved one. While this is a fairly broad definition, different people need different tools to help them continue without that person in their lives. Various programs deal with all […]
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