Blog

February 29, 2024

Ask the Analyst: Don’t Get Caught Without a Plan

As we collaborate with our clients on their business operations, one of the components that we always factor in is creating a proper your succession plan early so that you are prepared well in advance of your transition out of the profession. Planning for your future now is vital. We asked Senior Associate, Jarod Bernat to share his insights on how the importance of a succession plan for a funeral home or cemetery business. Question: I do not have a succession plan for my business created yet. Do I really need one? Jarod Bernat: It often seems that within our profession, “planning for the future” takes on a different meaning than it does to the rest of the world. The funeral and cemetery profession is dominated by devoted servants to their communities who plan their lives and their businesses one […]
February 29, 2024

Ask the Owners: Who’s On Your Team?

In our next installment of Ask the Owners, Diann Anderson, formerly of Anderson Funeral & Cremation Services discusses the importance having the right team outside of your internal team to help you be a success: Trust is something that you do every day.  To trust is to have a firm belief in the reliability, truth, ability, or strength of someone or something. While the concept of trust seems simple on the surface — it’s about believing in someone’s reliability, integrity, and competence — it involves various layers and nuances that make it intricate. One of the greatest challenges Steve and I faced when we started digging into changing the paradigm at our funeral home was “Who can we trust?”  I’m not speaking about which employees are trustworthy.  I’m speaking about the importance of having the right team outside of your […]
February 29, 2024

When It’s Time to Say ”YOU’RE FIRED”

If you ask business owners to make a list of things they dread, having to fire an employee probably ranks right up there with an IRS audit. Both can keep you up at night and make you wish you didn’t own the place. But as much as they might dread it, eventually, most business owners are faced with having to terminate an employee. This article is intended to help when you are faced with that decision. First, I believe that no employee should be fired by sur­prise. They may be shocked when you actually do it, but they should already know that their performance (or lack thereof) has not been acceptable and that their job was at risk before they are terminated. I recommend that you conduct periodic job reviews and/ or have a progressive discipline policy. By reviewing performance […]
January 30, 2024

Ask the Analyst: Prioritizing Your Business Success in 2024

As we guide our clients through the uncertainties of 2024, the question of strategic positioning is paramount. We asked Financial Analyst, Taylor Weber to share her insights on how to set your business up for success this year. Question: “How can we strategically position ourselves for success in 2024, and what key factors should we prioritize?” Taylor Weber: This is a very important question and one that we are asked a lot by our clients, especially during the first month of the year. Establishing a solid budget and goals for our clients heading into the new year involves a collaborative effort and an evaluation of qualitative and quantitative factors, particularly considering the unique circumstances of what post-COVID looks like. It is crucial to recognize that comparing historical operations to the anomalous years of 2020-2021 might not be practical. The industry […]
January 30, 2024

Ask the Owners: Rethinking Consumer Needs in the Funeral Profession

In our next installment of Ask the Owners, Stephen and Diann Anderson, formerly of Anderson Funeral & Cremation Services discuss the importance of funeral home owners and cemetery operators having a strong understanding of what their consumers wants and needs are: Ask the Owners: Rethinking Consumer Needs in the Funeral Profession As we continue to look at Strategic Evolution it’s my hope that there will be something you read that will ignite or reignite within you a desire to challenge or go beyond the established norms, traditions, or practices within the funeral profession.   As I mentioned in last month’s article “Developing a Mission of Legacy” we are going to start thinking about the importance of understanding your customer’s needs and challenges. Let’s begin with a critical issue-the gap in what the funeral profession offers. Challenging Consumer Desires Henry Ford’s famous […]
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