May 19, 2015

The Reality Primer of the Cremation Business – Part 3 – The Trade Business

This is the third installment of a series of articles on the cremation business. Last month, the focus was on the “no frills cremation business.” This month, the focus is on the trade cremation business.
May 19, 2015

Preneed & Cremation Go Hand in Hand

So, why is it that if 40 percent of at-need services result in a cremation that 40 percent or more of prearrangements are not for cremation services?  While the cremation rate today is about 40 percent nationwide, my analytical estimate is that 85 percent of all preneeds are for burial dispositions.  Again, the question is why?
May 7, 2015

The Technology of Employee Reviews

Did your heart just turn to stone hearing those two words ” employee reviews”?  It does not need to be complex.  In this month’s Mortuary Management issue, Stephanie Ramsey’s guides you through a process to give you the opportunity to retain and develop your employees as high-quality assets of your company.
May 7, 2015

Thinking About Acquiring a Business? Critical things to evaluate before you make your decision.

There are many reasons to make an acquisition and just as many to walk away from one.  Click below to read Dan’s 4 step process outlined to help funeral business owner Concerned About Change decide whether or not to purchase a competitor’s business.
April 14, 2015

Front Office News – March 2015

In this quarterly issue of Front Office News, we offer tips to raise awareness of accommodation requests for employees as well as how to handle overwhelmed employees.
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