Newsletters

By Stephanie Ramsey; The Foresight Companies, LLC Many people believe that the funeral business work environment is something like the classic TV show The Brady Bunch. A mixed family that all got along and worked together in perfect harmony. Instead the reality is much more like the current show Modern Family— lots of sniping, gossiping, and taking sides with one group or another. While the daily work is ultimately accomplished, some employees may not be talking to each other and the atmosphere around the office is often frigid. Does this sound familiar? While the public may see a united team, behind the curtain there may be tension, frustration, and chaos that is on the verge of erupting at any moment. Managing funeral employees can be challenging on many different levels. One of the most difficult issues is addressing employee conflict. […]