Funeral service accounting

July 20, 2021

Survey Says…Cremation is Still a “Burning” Desire

How do you ignite a conversation in a room full of funeral directors? Toss in the word “cremation.” It will spark conversation—some good, some bad. But in all cases, you will witness myriad emotions. It may be hard to believe that some funeral professionals are still adamantly opposed to cremation. Rather than embracing the opportunities that can be found in cremation, they are still fighting for a return to the way things were “in the good old days.” For most of us, we recognize those days are gone, and it is time to embrace ways to create opportunities with cremation families. According to the recent Performance TrackerTM Analysis: 2020 COVID-19 Impact Report, 55% of all cases in 2019 resulted in cremation. During the recent COVID pandemic, our industry saw a 5%–10% increase in cremation disposition cases for 2020. Although cremation […]
July 20, 2021

It’s All About the Team

Strategy for building a winning one for your firm. “Talent wins games, but teamwork and intelligence win championships.” – MICHAEL JORDAN As this quote suggests, talent alone does not guarantee that you will win in the long term. Still, you might wonder why I chose a sports quote to relate to funeral service. Both sports and funeral service are zero-sum games when it comes to competition. Someone wins, another loses. In funeral service, we have no control over the death rate in our community in any given year – we can only control how many calls we can secure and serve. One death call for you means one less death call for me as your competitor. Zero sum. The same can be said about competing for and retaining human resources in the funeral service profession. While the pandemic forced all […]
July 20, 2021

Chapter Seven: The Staffing Crisis

How long will this peril haunt funeral service businesses? If you measure funeral service by universal crises, the crisis echoing in the 1980s was the FTC’s Funeral Rule. In the ’90s, the crisis was heralded as The Rise of the Acquisition Companies. Ironically, the crisis of the 2000s was The Fall of the Acquisition Companies (although it seems that everyone who hated them then somehow loved their money when they were ready to get out later, and now the market has crashed). Anyway, I would label the challenge of the 2010s The Cremation Crisis, as a 50% cremation rate became a reality in the United States. What about the 2020s? While it’s still early, I believe that for those of us who survived a pandemic and now progress from looking day by day to longer term, this span’s awakening peril […]
June 23, 2021

Nonprofit Boards Are Not for the Bored or the Inexperienced

I got the following letter about a year ago: I have been a successful business owner and was asked by my local cemetery to come onto their board almost 20 years ago. In the past few years, I was made the president of the board. I can see that we need to be more than a graveyard but so many of my fellow board members do not take an interest. They show up to our quarterly meetings just for the free lunch we provide. As president I am paid a salary and have the day to day responsibilities for the nearly 400 interments we provide and the care of our 80 acres. Yet, I cannot get board approval for any of the changes we need to make to provide for the future. Am I alone in having a bored board? […]
June 23, 2021

Legal Check: Funeral Home Contracts

Scenario: Kramer Funeral Home is an established firm that has been serving its community for over 35 years in the Northeast. The original owner, Gary, recently retired after a few years of gradually stepping back and grooming his successor, Dennis, who now owns and operates Kramer Funeral Home. While Dennis has less than 10 years of experience in the profession, he had proved to Gary that he is a very good lead funeral director and business-minded. Plus, the younger, less-experienced funeral staff, who brought many great ideas to serving cremation families, connect with and look up to Dennis. While the cremation rate had been increasing, Kramer Funeral Home is able to still serve a good number of burial families a year. Under Dennis, Kramer Funeral Home is poised to continue serving its community with a superb reputation and excellent service. […]
Call Now Button
The Foresight Companies Home Page Floating Banner